LUPMIS

8) Human Resources and Training

Human resources are the most critical component of an Information System! Particularly in this field, it is important to consider aspects such as sustainability and appropriateness of technology transfer.

Trained and motivated manpower, who can handle all tasks, but also have the know-how to maintain the system and the data, and with professionals, who fully understand the system and are able to develop further. It is a major challenge to train computer-illiterate staff (some 5-8 staff members per office in 11-15 offices) to use the IS, to make the system beneficial and being used.

IT training schemes have to be defined and software has to be selected accordingly (i.e. for relatively low-skill GIS users).

In the Project, a training needs assessment will be carried out. Training will be given to the candidates in form of:

• Outsourced formal training courses, in specialized trainings institutes
• In-house, formal training
• In-house, informal training
• On-the-job-training and supervision
• Manuals and guidelines, both in hardcopy and on-line

Very often, more formal trainings courses give a theoretical introduction to the students, while the informal, often on-the-job training lets the trainees perform their job afterwards.

Following general topics are to be taught to the trainees of TCPD:

• Wordprocessor
• Spreadsheet
• Graphics 1
• Presentations
• Operating system
• Internet
• Hardware
• Maps / GPS 1
• GIS 1
• DBMS
• Utilities
• Maps / GPS 2
• GIS 2
• Mapping
• GIS 3
• Graphics
• Network

More detail in form of curricula has been written by the Consultant (see also Annex 15).

Additionally, a more general paper has been written by the Consultant for training local staff in the pilot communities through a trainers’ training scheme, with a timing scheme shown in Annex 11.

After having received training, following functions or posts will be assigned to the staff, with overlapping responsibilities:

• Network administration (incl hardware assistance, ‘network administrator’);
• Use of GIS for spatial land use planning (modeling, overlays, analysis etc, ‘GIS analyst for land use planning’);
• Land use mapping (current land use assessment, use of GPS, field orientation etc, ‘mapping specialist’);
• GIS software (incl GIS setup, cartography, plotting etc, ‘GIS software specialist’);
• Other software (Windows, MS Office, graphics programs etc, ‘software specialist’);
• GIS data acquisition and entry (digitization, map compilation etc, ‘data specialist’);
• Data liaison officer (request from other GIS sources, agencies);
• Accuracy assessment (quality control, checks etc, ‘quality controller’);
• Textual database (DBMS, permit database, ‘permit specialist’ or ‘database specialist’);
• Storekeeper (warehouse, supply in-house, support of hardware to other TCPD offices).

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